Customers are important both for you and for us! We provide a customer portal where your customers can log in and make service requests or report any problems they might discover. Depending on the services you provide for your customers, they can also place orders or other requests for help via the portal. Customers can track, get statistics and current status of the requests that are important to them.
The benefits of customer portal are several:
- Ability to import large quantities of customers
- Lessens the work load on the helpdesk
- Easy to use for both customers and suppliers
- Improved communication with the customer